See Our Client Reviews, Our mission is to make sure our customers are happy. We take the time to talk to customers, they are not just numbers to us. Because of this, we make sure every time we service an appliance, our customer’s satisfaction is our primary focus. We care about delivering high quality, efficient and affordable appliance repair services. Our experienced technicians are highly trained, reliable and friendly. All Reviews are carefully considered to help us help you! Once you call us – you can trust that we will do our best to fix your home or commercial appliance, so that you don’t need to worry about it another second.

Our Customer Feedback

  • Val & Mike

    Mudgeebah

    I just wanted to drop you a line to say how very pleased we were with the service and price we received from your company when you recently came to the cafe to fix the dishwasher. It is a rarity on the Gold Coast to find a company that acts so efficiently, does the job required and doesn’t charge over the top prices. I tried to leave a review on your website but couldn’t work it out. Thanks once again and we will certainly use you again and recommend your company.

  • Kerrie

    Runaway Bay, QLD

    Hi,

    Just a quick “thanks so much” for your speedy response to our phone call.

    Your technician turned up on time, fixed our dishwasher, and even had time as part of the service call to fix our washing machine.

    He had the part in his van, explained where the old part had broken and replaced it all under the labour cost of the service call.

    I have no hesitation in recommending your very multi-skilled technicians.

    Regards,

    Kerrie

  • Sue

    Waterford, QLD

    my experience this morning was wonderful, lovely guy came out, very professional and polite.
    Will definitely look you guys up again for the future jobs.
    Probably the best tech iv’e had in my home as well .!!
    The man on the phone last week when i booked with him was probably best customer service iv’e had on phone in my life.

  • Alison

    Brisbane, QLD

    Very impressed by this service! I called 5 different companies, none of which could come out for 3-4 days, most were booked out before Christmas & one place didn’t service front loaders. I finally called A1, the guy I spoke to was very polite (unlike some of the others) & managed to squeeze me in for a same day service late in the evening. I was called 10 mins before his arrival to confirm & he showed up exactly on time. He was polite & repaired my machine in 5 mins. The call out fee was reasonable & I’m extremely happy with this service! I’ll be using this company again & also recommending to others.

  • Kerrie

    Brisbane, QLD

    We are very happy with the service received by A1 Appliance repairs. From the first phone call they were very helpful to get a serviceman asap as we had returned from summer holidays to a fridge that had stopped working 🙁 We had someone the same day and my fridge was able to be repaired that day. The Service call out fee was reasonable. I am happy to recommend them to anyone.

  • Doug

    Rochedale South, QLD

    Arrived on time and did the job thoroughly.

Reviews
4.9 rating based on 12,345 ratings
Overall rating: 4.9 out of 5 based on 28 reviews.
Name
Email
Review Title
Rating
Review Content

Same day service

★★★★★
Late afternoon call. Same day service. So understanding. A1
- Sue Rankin

Prompt and reliable

★★★★★
Prompt and reliable. Had a fridge broken came the same day, ordered parts and fixed it in a week. Friendly staff. Will call again if needed in future
- Raj Singh

The element went in my stove

★★★★★
The element went in my stove. A1 Appliances were very professional and easy to deal with. Thank you 🙂
- Athena Franks

Very professional

★★★★★
Very professional guys and come when they say they do. Very polite and helpful. A1!
- Denise Herbst

Had my F&P repaired

★★★★★
Just had my F & P washing machine fixed . The service was excellent......The repair man Ian, was polite, friendly ,knowledgeable and courteous .
- Jill Mcdonald

Brilliant same day service

★★★★★
Brilliant same day service to fix our washing machine. Adam was professional and polite. Couldn't be happier!
- Diane Mcdonald

Capable, responsive reliable team

★★★★★
Capable, responsive reliable team. Serious about their work. Skilled, qualified, certified, and honest.
- Kurt Seemann

spent ages calling around

★★★★★
Spent ages calling around places trying to find someone to repair my aging Delonghi oven. Everyone refused saying Delonghis were too complex, a1 appliance repaired no problem
- casey holt

excellent service

★★★★★
Excellent service. When no one else could help they came up with solutions . Appreciate very much the high standard of service
- Ross Wilson

teka oven repaired

★★★★★
The last night my Teka oven decided that it's door switch was not going to work again. Under normal circumstances it wouldn't of been a crises, except we urgently needed the oven, Ian repaired it without issue
- Sonya Klomp

We have used A1 twice

★★★★★
We had A1 Appliance R & S over twice in the meantime. After having called several service/maintenance companies who did not service our area
- Wilma Remy

Dan has been fabulous

★★★★★
Dan has been fabulous! this is the 3rd time we have had to have him out for our oven and dishwasher, and he has come within hours of the request each time
- Tammy Bravo

FANTASTIC SERVICE

★★★★★
FANTASTIC SERVICE, was notified of any delays prior to my appointment time on the day, and this is a huge plus in my eyes for any company.
- Stacey Fewster

first rate service

★★★★★
First rate service. Very pleasant and knowledgeable service delivery. Highly recommended.
- Lynda Firth

had the best service

★★★★★
Had the best service from this Company from the time I called Customer Service till when the machine was fixed. They called before they arrived
- liz williams

10/10 phone service

★★★★★
10/10 phone service/booking appointment 10/10 customer service 11/10 service from the technician 100% happy customer, would recommended to all
- Allegra Casella

f&p repaired

★★★★★
10 days ago my 15 year old F&P washing machine broke down early in the morning. I googled for a repair service and found A1. I got an appointment same day, and had it repaired that day, great service
- Alan Bailey

A1 by name, and A1 service!

★★★★★
A1 by name, and A1 service! ! Phoned and had washing machine repaired same day. And they came on time!!! And really friendly. Totally recommend these guys
- Angela Lyall

unrepairable miele

★★★★★
When my Miele dishwasher broke nobody could fix it as they are more complex than most machines. So I called A1. They got someone out ASAP.
- Sarah Sweeney

Service

★★★★★
Thank you Maria for your prompt reply when I needed a technician as I've been without a fridge for five days. Thank you Peter for your expertise and efficient work and quality service.
- Ingrid

Amazing

★★★★★
Thanks so much for a prompt, reliable and friendly advice. My washing machine was fixed within 24 hours and the service and price was fabulous. Thanks guys.
- Lauren

St George gas cooktop not igniting

★★★★★
Arrived on time 8.20am in the morning and quickly determined the ignition module was not faulty. Problem was the five electrodes. Gave me a quick estimate of cost and left to find suitable replacements. Returned later that afternoon about 2.35pm to install 4 new Electrolux electrodes. Tested all burners were working again. Big thumbs up to Dan and Silvio. Would highly recommend A1 Appliance repair services A+++. Give them a call. Everyone I called refused to fix the stove.
- Clem Seeto

Excellent servicr

★★★★★
Just rang up for a quote I was given replacement part number and contact details to purchase part can't recommend this company highly enough
- Michelle clark

Exellent Same Day Service

★★★★★
Fantastic same day repair service. Andrew arrived on time as promised, called prior to arrival and fixed the issue promptly and without fuss. Great attention to detail. Would absolutely recommend A1. Thank you!
- Luisa Davidson

Highly recommended

★★★★★
Always very helpful, prompt and reliable. Our go-to appliance servicing company!
- Loren D

Miele Dishwasher Repair

★★★★★
Alex was fantastic. This was not a straight forward fix. Alex did a great job of repairing the dishwasher. He was very polite and extremely prompt. Great service. Highly recommend. Regards, Peter
- Peter Olsson

Dishwasher

★★★★★
Prompt and professional, gave my ( old ) dishwasher a thorough check due to fault light flashing. Seems problem was a loose connection somewhere because it is now working fine. Excellent service and would recommend.
- Steve Wright

honest and up front

★★★★☆
great guys gave me honest feedback instead of spending a bunch on an after hour service
- Wes