See Our Client Reviews, Our mission is to make sure our customers are happy. We take the time to talk to customers, they are not just numbers to us. Because of this, we make sure every time we service an appliance, our customer’s satisfaction is our primary focus. We care about delivering high quality, efficient and affordable appliance repair services. Our experienced technicians are highly trained, reliable and friendly. All Reviews are carefully considered to help us help you! Once you call us – you can trust that we will do our best to fix your home or commercial appliance, so that you don’t need to worry about it another second.
Val & MikeMudgeebah
I just wanted to drop you a line to say how very pleased we were with the service and price we received from your company when you recently came to the cafe to fix the dishwasher. It is a rarity on the Gold Coast to find a company that acts so efficiently, does the job required and doesn’t charge over the top prices. I tried to leave a review on your website but couldn’t work it out. Thanks once again and we will certainly use you again and recommend your company.
KerrieRunaway Bay, QLD
Just a quick “thanks so much” for your speedy response to our phone call.
Your technician turned up on time, fixed our dishwasher, and even had time as part of the service call to fix our washing machine.
He had the part in his van, explained where the old part had broken and replaced it all under the labour cost of the service call.
i have no hesitation in recommending your very multi-skilled technicians.
my experience this morning was wonderful, lovely guy came out, very professional and polite.
Will definitely look you guys up again for the future jobs.
Probably the best tech iv’e had in my home as well .!!
The man on the phone last week when i booked with him was probably best customer service iv’e had on phone in my life.
BENBurliegh Heads, QLD
On a scale of 1-10 with 1 horrible and 10 super excellent, I’d rate A1 Appliance Repairs and Service a 15. They were GREAT! My fridge stopped working properly. Freezer fine, fridge warm. A1 arrived Saturday afternoon and fixed a faulty part. It then took several hours for the fridge to re-cool so we could see if the problem was solved. Improvement but not completely fixed. Returned Monday and replaced the fan. Again, improvement but not fully back to normal. Came again Tuesday and replaced the controller. Again, improvement but not fixed. Finally, they came back Wednesday and made a number of subtle adjustments. Unfortunately, there was a good bit of improvement, but the fridge still wasn’t operating to specs. At that point it became evident that the problem was very weird and very intermittent, and that fixing it would require major labour and significant costs on major parts. We decided that the best course of action was to declare the fridge dead and get a new one. This story may sound like a firm milking a client for repeated call-out charges. Nope, not A1. I was charged ONE call-out fee for the first time they came to look at the fridge. That’s it, except for paying for parts. When it became clear that buying a new fridge was the best course of action, A1 refunded the cost of the parts they had put into the fridge. Those parts had each helped the problem, but not solved it. So, after all of this, my total cost was one call-out fee. INCREDIBLE!! If I were religious, I’d say a miracle had happened. The guys in A1 were really nice. They showed up on time. They were very open and honest and explained things really well. They seemed exceptionally competent and provided a level of customer service I have never seen in an appliance repair firm. A1 deserves your business. Firms like this should be supported and made super profitable so they can run the not-so-good firms out of business
Very impressed by this service! I called 5 different companies, none of which could come out for 3-4 days, most were booked out before Christmas & one place didn’t service front loaders. I finally called A1, the guy I spoke to was very polite (unlike some of the others) & managed to squeeze me in for a same day service late in the evening. I was called 10 mins before his arrival to confirm & he showed up exactly on time. He was polite & repaired my machine in 5 mins. The call out fee was reasonable & I’m extremely happy with this service! I’ll be using this company again & also recommending to others.
We are very happy with the service received by A1 Appliance repairs. From the first phone call they were very helpful to get a serviceman asap as we had returned from summer holidays to a fridge that had stopped working 🙁 We had someone the same day and my fridge was able to be repaired that day. The Service call out fee was reasonable. I am happy to recommend them to anyone.
DougRochedale South, QLD
Arrived on time and did the job thoroughly.
NickSinnamon Park, QLD
They were very quick to respond. Great service.
PeterShailer Park, QLD
He was prompt, on time and was for a good price.
Thanks very much for your help yesterday.. the boys did a great job. I will recommend A1 to everyone I know.