See Our Client Reviews, Our mission is to make sure our customers are happy. We take the time to talk to customers, they are not just numbers to us. Because of this, we make sure every time we service an appliance, our customer’s satisfaction is our primary focus. We care about delivering high quality, efficient and affordable appliance repair services. Our experienced technicians are highly trained, reliable and friendly. All Reviews are carefully considered to help us help you! Once you call us – you can trust that we will do our best to fix your home or commercial appliance, so that you don’t need to worry about it another second.

Our Customer Feedback

  • Val & Mike

    Mudgeebah

    I just wanted to drop you a line to say how very pleased we were with the service and price we received from your company when you recently came to the cafe to fix the dishwasher. It is a rarity on the Gold Coast to find a company that acts so efficiently, does the job required and doesn’t charge over the top prices. I tried to leave a review on your website but couldn’t work it out. Thanks once again and we will certainly use you again and recommend your company.

  • Kerrie

    Runaway Bay, QLD

    Hi,

    Just a quick “thanks so much” for your speedy response to our phone call.

    Your technician turned up on time, fixed our dishwasher, and even had time as part of the service call to fix our washing machine.

    He had the part in his van, explained where the old part had broken and replaced it all under the labour cost of the service call.

    i have no hesitation in recommending your very multi-skilled technicians.

    Regards,

    Kerrie

  • Sue

    Waterford, QLD

    my experience this morning was wonderful, lovely guy came out, very professional and polite.
    Will definitely look you guys up again for the future jobs.
    Probably the best tech iv’e had in my home as well .!!
    The man on the phone last week when i booked with him was probably best customer service iv’e had on phone in my life.

  • BEN

    Burliegh Heads, QLD

    On a scale of 1-10 with 1 horrible and 10 super excellent, I’d rate A1 Appliance Repairs and Service a 15. They were GREAT! My fridge stopped working properly. Freezer fine, fridge warm. A1 arrived Saturday afternoon and fixed a faulty part. It then took several hours for the fridge to re-cool so we could see if the problem was solved. Improvement but not completely fixed. Returned Monday and replaced the fan. Again, improvement but not fully back to normal. Came again Tuesday and replaced the controller. Again, improvement but not fixed. Finally, they came back Wednesday and made a number of subtle adjustments. Unfortunately, there was a good bit of improvement, but the fridge still wasn’t operating to specs. At that point it became evident that the problem was very weird and very intermittent, and that fixing it would require major labour and significant costs on major parts. We decided that the best course of action was to declare the fridge dead and get a new one. This story may sound like a firm milking a client for repeated call-out charges. Nope, not A1. I was charged ONE call-out fee for the first time they came to look at the fridge. That’s it, except for paying for parts. When it became clear that buying a new fridge was the best course of action, A1 refunded the cost of the parts they had put into the fridge. Those parts had each helped the problem, but not solved it. So, after all of this, my total cost was one call-out fee. INCREDIBLE!! If I were religious, I’d say a miracle had happened. The guys in A1 were really nice. They showed up on time. They were very open and honest and explained things really well. They seemed exceptionally competent and provided a level of customer service I have never seen in an appliance repair firm. A1 deserves your business. Firms like this should be supported and made super profitable so they can run the not-so-good firms out of business

  • Alison

    Brisbane, QLD

    Very impressed by this service! I called 5 different companies, none of which could come out for 3-4 days, most were booked out before Christmas & one place didn’t service front loaders. I finally called A1, the guy I spoke to was very polite (unlike some of the others) & managed to squeeze me in for a same day service late in the evening. I was called 10 mins before his arrival to confirm & he showed up exactly on time. He was polite & repaired my machine in 5 mins. The call out fee was reasonable & I’m extremely happy with this service! I’ll be using this company again & also recommending to others.

  • Kerrie

    Brisbane, QLD

    We are very happy with the service received by A1 Appliance repairs. From the first phone call they were very helpful to get a serviceman asap as we had returned from summer holidays to a fridge that had stopped working 🙁 We had someone the same day and my fridge was able to be repaired that day. The Service call out fee was reasonable. I am happy to recommend them to anyone.

  • Doug

    Rochedale South, QLD

    Arrived on time and did the job thoroughly.

  • Nick

    Sinnamon Park, QLD

    They were very quick to respond. Great service.

  • Peter

    Shailer Park, QLD

    He was prompt, on time and was for a good price.

  • Chris

    Stockleigh QLD

    Thanks very much for your help yesterday.. the boys did a great job. I will recommend A1 to everyone I know.

Reviews Overall rating: ★★★★★ 5 based on 25 reviews
5 1
Name
Review Title
Rating
Review Content

Same day service

service
★★★★★
5 5 1
Late afternoon call. Same day service. So understanding. A1

Prompt and reliable

service
★★★★★
5 5 1
Prompt and reliable. Had a fridge broken came the same day, ordered parts and fixed it in a week. Friendly staff. Will call again if needed in future

The element went in my stove

service
★★★★★
5 5 1
The element went in my stove. A1 Appliances were very professional and easy to deal with. Thank you 🙂

Very professional

service
★★★★★
5 5 1
Very professional guys and come when they say they do. Very polite and helpful. A1!

Had my F&P repaired

service
★★★★★
5 5 1
Just had my F & P washing machine fixed . The service was excellent......The repair man Ian, was polite, friendly ,knowledgeable and courteous .

Brilliant same day service

service
★★★★★
5 5 1
Brilliant same day service to fix our washing machine. Adam was professional and polite. Couldn't be happier!

Capable, responsive reliable team

service
★★★★★
5 5 1
Capable, responsive reliable team. Serious about their work. Skilled, qualified, certified, and honest.

spent ages calling around

service
★★★★★
5 5 1
Spent ages calling around places trying to find someone to repair my aging Delonghi oven. Everyone refused saying Delonghis were too complex, a1 appliance repaired no problem

excellent service

service
★★★★★
5 5 1
Excellent service. When no one else could help they came up with solutions . Appreciate very much the high standard of service

teka oven repaired

service
★★★★★
5 5 1
The last night my Teka oven decided that it's door switch was not going to work again. Under normal circumstances it wouldn't of been a crises, except we urgently needed the oven, Ian repaired it without issue

We have used A1 twice

service
★★★★★
5 5 1
We had A1 Appliance R & S over twice in the meantime. After having called several service/maintenance companies who did not service our area

Dan has been fabulous

service
★★★★★
5 5 1
Dan has been fabulous! this is the 3rd time we have had to have him out for our oven and dishwasher, and he has come within hours of the request each time

FANTASTIC SERVICE

service
★★★★★
5 5 1
FANTASTIC SERVICE, was notified of any delays prior to my appointment time on the day, and this is a huge plus in my eyes for any company.

first rate service

service
★★★★★
5 5 1
First rate service. Very pleasant and knowledgeable service delivery. Highly recommended.

had the best service

service
★★★★★
5 5 1
Had the best service from this Company from the time I called Customer Service till when the machine was fixed. They called before they arrived

10/10 phone service

service
★★★★★
5 5 1
10/10 phone service/booking appointment 10/10 customer service 11/10 service from the technician 100% happy customer, would recommended to all

f&p repaired

service
★★★★★
5 5 1
10 days ago my 15 year old F&P washing machine broke down early in the morning. I googled for a repair service and found A1. I got an appointment same day, and had it repaired that day, great service

A1 by name, and A1 service!

service
★★★★★
5 5 1
A1 by name, and A1 service! ! Phoned and had washing machine repaired same day. And they came on time!!! And really friendly. Totally recommend these guys

unrepairable miele

service
★★★★★
5 5 1
When my Miele dishwasher broke nobody could fix it as they are more complex than most machines. So I called A1. They got someone out ASAP.

Service

service
★★★★★
5 5 1
Thank you Maria for your prompt reply when I needed a technician as I've been without a fridge for five days. Thank you Peter for your expertise and efficient work and quality service.

Amazing

service
★★★★★
5 5 1
Thanks so much for a prompt, reliable and friendly advice. My washing machine was fixed within 24 hours and the service and price was fabulous. Thanks guys.

St George gas cooktop not igniting

service
★★★★★
5 5 1
Arrived on time 8.20am in the morning and quickly determined the ignition module was not faulty. Problem was the five electrodes. Gave me a quick estimate of cost and left to find suitable replacements. Returned later that afternoon about 2.35pm to install 4 new Electrolux electrodes. Tested all burners were working again. Big thumbs up to Dan and Silvio. Would highly recommend A1 Appliance repair services A+++. Give them a call. Everyone I called refused to fix the stove.

Excellent servicr

service
★★★★★
5 5 1
Just rang up for a quote I was given replacement part number and contact details to purchase part can't recommend this company highly enough

Exellent Same Day Service

service
★★★★★
5 5 1
Fantastic same day repair service. Andrew arrived on time as promised, called prior to arrival and fixed the issue promptly and without fuss. Great attention to detail. Would absolutely recommend A1. Thank you!

Highly recommended

service
★★★★★
5 5 1
Always very helpful, prompt and reliable. Our go-to appliance servicing company!